project-image

SmartTerra: Terrarium Revolutionized

Created by Chalard, LLC

Terrariums no longer have to be silent/static! SmartTerra a terrarium that does it all.

Latest Updates from Our Project:

Thank you, Backers!
almost 3 years ago – Thu, Jun 17, 2021 at 01:41:57 AM

Dear Backers,

We are excited that the SmartTerras have all been delivered! This will be the last KS update from us. It has been a long journey, and we thank you for your patience and support. We have to acknowledge that the first delivery has not gone as smoothly as we have expected. The units are not properly packaged by our partner, and some backers received the products damaged. We want to apologize for that. Our intention has always been to deliver the highest quality product. The SmartTerra is a great product with many unique features. 

Most issues can be fixed with some DIYs. You will only need to do this once, and the SmartTerra should be good for many years.  We've put together comprehensive troubleshooting and how-to links to address the issues you may run into below:

Getting Started Guide: https://www.smart-terra.com/getting-started 

Application Guide: https://www.smart-terra.com/app-guide

Troubleshooting Guide: https://chalardus.freshdesk.com/support/home

If you need additional help, please reach out to us via this Support Link: https://www.smart-terra.com/contact

We are thrilled to let you know that we are also working on creating some cool add-ons such as a Waterfall kit, a Fog kit, and an Active Heating system.

Last but not least, we would like to showcase some photos sent to us by our amazing backers!

 We would love to see how you've brought your SmartTerra to life. You might even get featured on our website! Show off your SmartTerra by uploading photos/videos here: https://www.smart-terra.com/gallery

We have gained so much invaluable know-how from this project. It has been much more challenging and costly than we expected. In addition, working through this unusual time is tremendously difficult. What seemed simple became more complicated and more expensive. The SmartTerra project helped us gain a tremendous amount of experience and knowledge. Much of the knowledge cannot be learned, but, experienced. Moving forward, anything we do will be a vastly different story.  Again, a huge thank you to our backers for sticking around and for your superb patience. We couldn't have done it without you. 

We hope you continue to enjoy your SmartTerra for many years to come.

All the Best,

Team SmartTerra

Hang In There...
about 3 years ago – Sat, Mar 27, 2021 at 06:15:48 PM

This post is for backers only. Please visit Kickstarter.com and log in to read.

Arriving Very Soon!
about 3 years ago – Tue, Mar 16, 2021 at 09:04:16 PM

Dear Backers,

Sorry for the delayed update. We have been busy trying to get the update info on the logistics because, finally, SmartTerra is on its way to your home! It has been a super long and tough journey for all of us.  All products have arrived at the ports after some delays. Our local warehouse will be dispatching the products in a few days.

Words from Us

Unboxing SmartTerra

Watch this important video to learn about what to expect, and things to check for once the SmartTerra arrives at your house.

Also, we are working on submitting the mobile applications to both the Google Play Store and Apple App Store. The approval process takes a while. However, the app should be available in time when you receive your SmartTerra.

Lastly, we will be sending out e-mails to all the backers with important information and the tracking number. Please watch for the e-mail coming from us as it might go into your SPAM folder. We are excited for the SmartTerra to reach your hands!

All the Best,

Team SmartTerra

Out the Door
about 3 years ago – Sun, Feb 07, 2021 at 09:42:59 PM

Dear Backers,

We are excited to let you know that SmartTerras are on their way to your homes! Our manufacturer narrowly beat the long Chinese new year holiday in assembling and packaging SmartTerra for us. The units are being transported to the various ports. When they arrive at the ports, they will need to be cleared through customs, before being delivered to you by local distributors. The whole process should take about a month. Be aware that depending on the destination and the COVID situation, some backers may receive their SmartTerras before others. If your shipping address has changed, please let us know as soon as possible via BackerKit.

Off They Go!

A Note on UV Sanitizing Add-On

As we have mentioned before in a previous update, we decided to remove the UVC module add-on. After an extended test, we find that the benefit is marginal. Besides, there are no options to waterproof the UVC add-on safely from splashes. For those who ordered the UVC add-on, we will send you a follow-up form addressing the reimbursement process. 

Get Ready for Unboxing!

We have waited so long for this day, and we cannot describe how excited we are to get the SmartTerra to your hands. In the meantime, please stay safe and take care!


All the Best,

Team SmartTerra

Happy New Year 2021!
about 3 years ago – Fri, Jan 08, 2021 at 01:19:00 PM

Dear Backers,


Happy New Year! We hope that 2021 brings you and your family health and happiness. 2020 was a rough year for us all. Let's hope that 2021 will bring us a brighter and better-prepared future.

We are in close communication with our manufacturing and assembly partners as things come quickly together. Parts have been made and are being assembled. See the image of the base plates below. Additionally, we are picking out random units to test to make sure that there are no problems once they are delivered to your door. 

Base Plates have been injected
Testing Rain inside the SmartTerra

At the same time, we are working on planning shipping logistics. We have learned that there is a major backlog of shipments from China. All shipments leaving from China are going through more stringent inspections due to the COVID-19 protocol. This causes extended delays at ports all around the world. As always, we are pushing ahead as quickly as we can, and will continue to keep you updated. Thank you for your patience! 


Here's to great things to come in 2021!

All the best,

Team SmartTerra